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EMERGENCY SERVICES

Johannesburg has good private ambulance and paramedic and aviation emergency response. Government services also exist. The police service and fire brigade are state services.

EMERGENCY MEDICAL RESPONSE

Both public and private services exist; we strongly recommend that you utilise private service providers for ambulance, paramedic and any other medical care.

PRIVATE MEDICAL RESPONSE

PUBLIC MEDICAL RESPONSE ▼

ER24
telephone: 084 124
telephone: +27 (0) 86 108 4124 (local)
telephone: +27 (0) 11 319 6300 (international)
email: info@er24.co.za
website: er24

Aviation rescue services:
telephone: 084 124
email: flight@er24.co.za
Netcare 911
telephone: 082 911
website: Netcare911

Aviation rescue services:
telephone: +27 (0) 10 209 8555
telephone: +27 (0) 10 209 8392
email: flight@netcare.co.za


Emer-G-Med / Firstmed
telephone: 0861 007 911
email: info@first4u.co.za
website: Emer-G-Med / Firstmed

PUBLIC MEDICAL RESPONSE

National ambulance telephone number: 10177 (also Fire Brigade and Metro Police)

Further telephone numbers for ambulance (also Fire Brigade and Metro Police):
Johannesburg Central: 011 375 5911
Bedfordview: +27 (0) 11 458 3000
Midrand: +27 (0) 11 375 5911
Randburg: +27 (0) 11 375 5911
Roodepoort: +27 (0) 11 375 5911
Sandton: +27 (0) 11 375 5911

EMERGENCY PHARMACIES

Pharmacy at the Netcare Olivedale Hospital
address: Cnr President Fouche and Windsor Way, Randburg, 2188, South Africa
telephone: +27 (0) 11 777 2000
website: Netcare
Operating hours:
24 hours a day
Pharmacy at the Netcare Linksfield Hospital
address: 24 12th Avenue, Linksfield West, Johannesburg, 2192, South Africa
telephone: +27 (0) 11 647 3598
website: Netcare
Operating hours:
24 hours a day except month end when they close at 22:00
Pharmacy at Netcare Milpark Hospital
address: address: 9 Guild Rd, Parktown West, Johannesburg, 2193, South Africa
telephone: +27 (0)11 480 5678 or 480 5697 or 480 5698 or 480 5699
website: Netcare
Operating hours:
Mondays to Fridays: 08:30 - 21:00
Saturdays, Sundays and Public Holidays : 08:30 - 21:00
Pharmacy at the Life Fourways Hospital
address: Corner Cedar Road and Cedar Avenue West, Fourways, 2055, South Africa
telephone: +27 (0) 11 875 1280 or 011 875 1000
website: Life Health Care
Operating hours:
Mondays to Fridays: 9:00 - 22:00
Saturdays, Sundays and Public Holidays : 9:00 - 22:00
Pharmacy at the Netcare Sunninghill Hospital
address: Cnr Nanyuki & Witkoppen Roads, Johannesburg, 2157, South Africa
telephone: +27 11 806 1500
website: Netcare
Operating hours:
Mondays to Fridays: 8:00 - 22:00
Saturdays, Sundays and Public Holidays : 9:00 - 18:00
Pharmacy at the Mediclinic Sandton
address: Main Rd & Peter Place, Sandton, 2021, South Africa
telephone: +27 (0) 11 709 2000
website: Mediclinic
Operating hours:
Mondays to Fridays: 8:00 - 20:30
Saturdays: 8:00 - 15:00
Sundays and Public Holidays: 9:00 - 12:00
Pharmacy at the Netcare Rosebank Hospital
address: 14 Sturdee Avenue, Rosebank, Johannesburg, South Africa
telephone: +27 (0) 11 328 0631 or 011 328 0526
website: Netcare
Operating hours:
Mondays to Fridays: 8:30 - 19:00
Saturdays, Sundays and Public Holidays: 9:00 - 13:00
Pharmacy at the Netcare Park Lane Hospital
address: Corner Junction Ave and Parklane, Parktown, 2193
telephone: +27 (0) 11 480 4000 or 480 4141 or 4292
website: Netcare
Operating hours:
Mondays to Fridays: 8:00 - 19:00
Saturdays, Sundays and Public Holidays: 9:00 - 14:00
Pharmacy at the Mediclicnic Mornsingside
address: Cnr Rivonia & Hill Roads, Morningside, Johannesburg, 2057
telephone: +27 (0) 11 282 5000
website: Mediclinic
Operating hours:
Mondays to Fridays: 8:00 - 17:30
Saturdays: 8:00 - 12:30
Sundays and Public Holidays: 9:00 - 11:30

EMERGENCY ROOMS

Attend a private emergency room wherever possible. Private facilities have the resources to provide the best care; public hospitals face overwhelming challenges in terms of facilities, supplies, training and staffing.

PRIVATE EMERGENCY ROOM

PUBLIC EMERGENCY ROOMS ▼

Life Fourways Hospital
address: Corner Cedar Road and Cedar Avenue West, Fourways, 2055, South Africa
telephone: +27 (0) 11 875 1000
website: Life Health Care
Netcare Linksfield Hospital
address: 24 12th Avenue, Linksfield West, Johannesburg, 2192, South Africa
telephone: +27 (0) 11 647 3400
website: Mediclinic
Netcare Milpark Hospital
address: 9 Guild Rd, Parktown West, Johannesburg, 2193, South Africa
telephone: +27 (0) 11 480 5600
website: Mediclinic
Mediclicnic Mornsingside
address: Cnr Rivonia & Hill Roads, Morningside, Johannesburg, 2057
telephone: +27 (0) 11 282 5126 or 282 5127
website: Mediclinic
Netcare Olivedale
address: Cnr President Fouche and Windsor Way, Randburg, 2188, South Africa
telephone: +27 (0) 11 777 2000
website: Netcare
Netcare Rosebank Hospital NOT 24 HOURS
address: 14 Sturdee Avenue, Rosebank, Johannesburg, South Africa
telephone: +27 (0) 11 328 0500
website: Netcare
Mediclinic Sandton
address: Main Rd & Peter Place, Sandton, 2021, South Africa
telephone: +27 (0) 11 706 7710 or 706 7711
website: Mediclinic
Netcare Sunninghill Hospital
address: Cnr Nanyuki & Witkoppen Roads, Johannesburg, 2157, South Africa
telephone: +27 11 806 1500 website: Netcare

PUBLIC HOSPITAL EMERGENCY ROOMS

Johannesburg General Hospital (Charlotte Maxeke Johannesburg Academic Hospital)
address: 1 Jubilee Rd, Johannesburg, 2196, South Africa
telephone: +27 (0) 11 488 4911
Helen Joseph Hospital
address: Perth Rd, Auckland Park, 2006 Johannesburg, South Africa
telephone: +27 (0) 11 489 0792
Chris Hani Baragwanath Hospital
address: 26 Chris Hani Road, Johannesburg, South Africa
telephone: +27 (0) 11 933-8000 or +27 (0) 11 933-9111
website: Chris Hani Baragwanath Hospital

POISON INFORMATION

If you suspect a case of poisoning, contact this number:
086 155 5777

FIRE BRIGADE

Central numbers
Fire Brigade Nationwide Emergency number: 10111

Johannesburg has municipal fire brigades so you can phone the station in your area.

South African Fire Station numbers
Johannesburg Central Fire Station number: +27 (0) 11 375 5911
Boksburg Fire Station number: +27 (0) 11 894 7333
Bedfordview Fire Station number: +27 (0) 11 458 3000
Midrand Fire Station number: +27 (0) 11 375 5911
Randburg Fire Station number: +27 (0) 11 375 5911
Roodepoort Fire Station number: +27 (0) 11 375 5911
Sandton Fire Station number: +27 (0) 11 375 5911
Ambulance and fire headquarters (non-emergency, office hours only): +27 (0) 11 472 1599

POLICE SERVICES

South Africa has a national police force called the South African Police Service (SAPS). Some cities, like Johannesburg, also maintain a Metro Police service - the Johannesburg Metropolitan Police Department (JMPD). Both services are tasked with maintaining law and order but the SAPS deals with criminal activities while the JMPD focus on traffic and by-law (municipal law) violations.

You will probably have very little to do with the police. However, should you be stopped by a police officer, behave in a polite and non-confrontational manner.

Should you, at any time, become uncomfortable during your interaction with a police officer, you can request that you follow him to the nearest police station to complete your business. Do not challenge a police officer or become confrontational, even if you feel you are within your rights to do so.

If you have an unpleasant experience with a police officer, you can always report the issue later at the relevant police station or you can phone 0860 13 0860 to report a SAPS or JMPD officer. All police personnel are required to wear name badges and all police vehicles are marked with letters identifying the police station at which the vehicle is based.
Central numbers
South African Police Service Nationwide Emergency number: 10111
Johannesburg Metropolitan Police Department:+27 (0) 11 375 5911

Police stations are allocated to areas so you can contact the station closest to you.

South African Police Service Station numbers
Johannesburg SAPS: +27 (0) 11 986 9000 or 986 9151
Johannesburg Central: +27 (0) 11 497 7000 or 497 7116 or 497 7535
Bedfordview: +27 (0) 11 457 2299 or 457 2212 or 457 2213 or 457 2214 or 457 2216 or 457 2301
Honeydew: +27 (0) 11 801 8400 or 801 8586
Linden Police Station: +27 (0) 11 888 9299 or 888 9233 or 888 9211 or 888 9299
Norwood Police Station: +27 (0) 11 483 4613 or 483 4614
Parkview Police Station: +27 (0) 11 486 5000 or 486 5012
Randburg Police Station: +27 (0) 11 449 9100 or 449 9110 or 449 9112 or 449 9115
Rosebank Police Station: +27 (0) 11 778 4700 or 778 4730 or 778 4731 or 778 4734
Sandringham Police Station: +27 (0) 11 719 4821 or 719 4800 or 719 4845
Sandton Police Station: +27 (0) 11 722 4200 or 722 4333 or 722 4258 or 722 4259

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